okr777 Privacy Policy

okr777 ("we", "our", "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This privacy policy explains what types of personal information we collect, how we use it, who we may share it with, and what steps we take to protect your information.

We believe that protecting every user's privacy is our fundamental responsibility. From the moment you register with okr777, we handle your information with the highest level of respect and care. We use SSL encryption and industry-standard security technology to keep your personal and financial information safe.

We collect various types of information when you register and use the okr777 platform. This information is necessary to provide you with services, ensure security, and improve the quality of the platform.

1.1 Information You Provide Directly

When you create an account or make a transaction on okr777, we may collect the following information:

• Name, date of birth, and national identity card details (for age verification)
• Email address and mobile number
• Mobile banking account information (bKash, Nagad, Rocket) — only at the time of transactions
• Address and contact information provided by the user
• Messages and communication content provided in support chat

1.2 Automatically Collected Information

Some information is collected automatically while you browse our platform:

• IP address and device type
• Browser type and version
• Pages visited and duration of use
• Referring website or source
• Information collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

Information related to financial activity on the platform — such as deposit amounts, withdrawal amounts, transaction dates and times, and payment method details — is stored. This information is essential for financial security and verification.

okr777 uses collected information only for specific and legitimate purposes. We never use your personal information in an irrelevant manner.

2.1 Service Delivery and Operations

• Creating and managing your account
• Ensuring gaming and betting services
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Administering the VIP program and distributing rewards

2.2 Security and Compliance

• Verifying account security and preventing fraudulent activity
• Verifying user age (to confirm 21+)
• Implementing responsible gaming policies
• Meeting applicable legal and regulatory obligations

2.3 Communication and Support

• Resolving your inquiries and issues
• Sending important updates and security notifications
• Running 24/7 live chat support

2.4 Platform Improvement

By analysing user experiences, we continuously improve the functionality and design of the platform. This analysis is conducted in a fully anonymised manner and no personal information is identified.

okr777 never sells your personal information to third parties. However, information may be shared in certain specific circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing, technical infrastructure, and security services. These partners are given access only to the information necessary to carry out specific services and they operate under strict confidentiality agreements.

3.2 Legal Obligations

If disclosure of information is required due to legal obligations, court orders, or valid requests from government authorities, okr777 will comply accordingly. In such cases we will try to notify you as far as possible, unless legally prohibited from doing so.

3.3 Fraud and Security Breach Prevention

Information may be exchanged with security technology firms for the purposes of account protection and detecting fraudulent activity. This is conducted entirely for the purpose of protecting your interests.

The okr777 website uses cookies and similar technologies, which help improve your browsing experience.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, verify security, and save user preferences. Disabling these cookies will prevent the website from working properly.

4.2 Analytical Cookies

Analytical cookies are used to understand how users interact with the platform. This information is processed in an anonymised and aggregated form and is not used to identify individuals.

4.3 Managing Cookies

You can control cookies through your browser settings. However, please note that disabling certain cookies may cause some features of the platform to not work properly.

To ensure the security of your information, okr777 adopts the highest industry-standard technical and organisational measures.

5.1 Encryption Technology

All data transfers are protected by SSL (Secure Socket Layer) encryption technology. All information sent between your browser and our servers remains encrypted and is not readable by third parties.

5.2 Access Control

okr777 staff are given access to specific data only on a need-to-know basis for their work. All access is strictly logged and regularly reviewed.

5.3 Security Reviews

Our security measures are regularly updated. When new threats are identified, a prompt response is taken and users are notified where necessary.

5.4 Payment Security

All financial transactions through bKash, Nagad, and Rocket are processed following their own security protocols. okr777 does not store your mobile banking PIN or password.

okr777 retains your personal information only for as long as is necessary to fulfil the purposes described in this policy.

6.1 Information for Active Accounts

While your account is active, your profile information, transaction history, and gaming records are retained. This information helps improve your service experience and assists in resolving disputes.

6.2 After Account Closure

Even after an account is closed, certain information may be retained for a specified period for legal obligations, financial audit requirements, and fraud prevention purposes.

6.3 Data Deletion Requests

Subject to fulfilling your legal obligations under applicable law, you have the right to request deletion of certain information. Please contact our support team for such requests.

okr777 respects your control over your information. Your key rights are described below:

7.1 Right to Access Information

You have the right to know what personal information is stored in your account. You can obtain this information through a written request.

7.2 Right to Correct Information

If there are any discrepancies or errors in your information, you have the right to request corrections. Contact the support team to update basic account information.

7.3 Right to Object to Processing

In certain circumstances you have the right to object to the processing of your information. However, please note that some processing is legally mandatory.

7.4 Marketing Communications

If you do not wish to receive our promotional messages, you can opt out at any time. However, we are not able to stop sending essential service-related notifications.

okr777 is an age-restricted platform and is intended only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

An age verification process is carried out at the time of registration. If we become aware that information about a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

If parents believe their child has registered on our platform, they may contact us and we will take action without delay.

Certain third-party services may be integrated into the okr777 platform, such as payment gateways or game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). These services have their own privacy policies and manage data independently.

okr777 is not responsible for the data practices of third parties. We recommend reviewing the privacy policies of these service providers before visiting their websites.

okr777 reserves the right to update this privacy policy as needed. The policy may change based on service changes, legal amendments, or business requirements.

10.1 Notification of Changes

For significant changes, we will display a notice on the website and notify registered users by email. The "Last Updated" date at the top of the policy will always be kept current.

10.2 Using the Platform After Changes

Continuing to use the platform after an updated policy is published will be considered as your agreement to the new policy. If you do not agree with the changes, you have the option to close your account.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. The okr777 data protection team will resolve your request as quickly as possible.

For any privacy-related matter, you can contact our 24/7 live chat support directly. We provide support in Bengali and take any concerns about your privacy seriously.